Appointment Details

You can view appointments details for your appointment from the Appointments dashboard.

From the Appointments dashboard, select an appointment to view any details that are available, such as:

• Time and date
• Specialty and type of appointment
• Reason for appointment
• Provider name and details
• Location details
• Visit summary

  Note:

  Visit summaries might not be available until a few days after your appointment. Contact your provider's office or care team if you have any concerns.
• Clinical notes

  Note:

  Clinical notes might not be available until a few days after your appointment. Contact your provider's office or care team if you have any concerns.

The following buttons might be available for an appointment either as a button or as an option on the More Actions menu:

• Pre-RegisterPre-register for an upcoming appointment to save time during the check-in process.
• Arrival:Let the care team know you have arrived. Make sure you are physically present at the office before you start the arrival process.
• Check In: Check in for an appointment. The check-in option is available is available 30 days before the appointment starts. Make sure you are physically present at the office before you start the check-in process.
• Reschedule: Change the appointment details for an upcoming, canceled, or missed appointment.

  Note:

  If you are currently within 48 hours of the appointment time, you might be unable to reschedule an appointment. Select the Call to Reschedule or Cancel option from the More Actions menu to call the office to reschedule or cancel the appointment.
• Book Again: Book again a completed or favorite appointment. This option saves you time by filling in many of the appointment details for you.
• Cancel Appointment: Cancel an upcoming appointment without scheduling a new one.

  Note:

  If you are currently within 48 hours of the appointment time, you might be unable to reschedule an appointment. Select the Call to Reschedule or Cancel option from the More Actions menu to call the office to reschedule or cancel the appointment.
• Add to Favorites: Adds an appointment type as a favorite. Favorite appointments are displayed on the Favorites tab of the Appointments dashboard. See Manage Favorite Appointments for more information.
• Add to Calendar: Download the appointment as an .ICS file that you can open and save to your calendar. (See your calendar tool's Help for additional steps.)

Depending on your device, the following actions might also be available to you:

• Select any linked phone number to call that number on your device (if your device supports that feature).
• Select any linked address to open the default maps feature on your device.

To return to the Home dashboard, select Home on the main menu. You are returned to the Home dashboard.