Oracle Health Patient Portal Cloud Service Foundation and Infrastructure 1.24.2.0.0 (October 23, 2024)

Previous Next JavaScript must be enabled to correctly display this content

Oracle Health Patient Portal Cloud Service Foundation and Infrastructure 1.24.2.0.0 (October 23, 2024)

The solution changes below are available with this release for Foundation and Infrastructure.

Highlights

The following list provides a high-level overview of the capabilities provided with this release:

Patient Portal users now select English, German, and Arabic from the sign-in screen and from the Account section in Settings.
Oracle Health Patient Portal sends enrollment invitation emails as SMS messages.
Sign-ins now include CAPTCHA and one-time passcodes as appropriate.

Solution Change Details

Solution Change	Component, Description, and UI Impact	Reference Materials	Validation Guidelines	Implementation and Maintenance Impact
Translations (HLG2-4145)	Component: Foundations and Infrastructure - Translations The Patient Portal now can be displayed in languages other than English (US). English (CAN), English (UK), German, and Arabic are available. UI Impact: Workflow (Automatic) Patient portal users now can select English, German, and Arabic from the sign-in screen and from the Account section in Settings.	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that when you select German or Arabic, the patient portal is displayed in that language.	Implementation impact: Low Select the applicable languages from the Foundations section of Oracle Health Patient Portal Configuration. No maintenance impact.
Home Dashboard Navigation (HLG2-10859)	Component: Foundation and Infrastructure - Navigation Schedule Appointment and Create Message buttons are available next to the Upcoming Appointment section and Unread Messages section on the Patient Portal home page. Also, a link is available to see all appointments and see all messages. UI Impact: Workflow (Automatic) Patient Portal users now can select Schedule Appointment or Create Message from the Patient Portal home page to request an appointment, self-schedule an appointment, or create a message.	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that when you select Schedule Appointment, you are taken to the appointment scheduling workflow. Verify that when you select Create Message, you are taken to the messaging workflow. Verify that when you select See all appointments, all upcoming appointments are displayed.	No implementation or maintenance impact.
Multifactor Authentication for Portal Members (HLG2-9771)	Component: Foundations and Infrastructure - Identity and Authorization Oracle Health Patient Portal allows you to sign in to the portal using a username and password as the first factor and then a one-time passcode to meet multifactor authentication protocols. UI Impact: Workflow (Automatic) Patient Portal users can access the portal with a username and password followed by a one-time passcode. Users can disable one-time passcode upon subsequent sign-ins based on their preferences.	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that you can access the patient portal using a username and password and then a passcode.	Implementation impact: Low Enable multifactor authentication in Oracle Cloud Console. No maintenance impact.
Passwordless Authentication for Portal Members (HLG2-4194)	Component: Foundation and Infrastructure - Identity and Authorization Oracle Health Patient Portal allows you to sign in to the portal using a username and one-time passcode sent to your email. UI Impact: Workflow (Automatic) Patient Portal users can access the portal with a username and passcode.	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that you can access the Patient Portal using a username and one-time passcode sent to your email address or your phone.	Implementation impact: Low Enable one-time passcode in Oracle Cloud Console. No maintenance impact.
New Menu Options (HLG2-4134)	Component: Foundation and Infrastructure - Navigation The Ask Oracle menu now includes Renew Medication, Social History, Family History, and Document Center. UI Impact: Workflow (Automatic) Patient Portal users now can access Renew Medication, Social History, Family History, and Document Center workflows from the Ask Oracle menu depending on which areas of the portal are active.	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that you can access Renew Medication, Social History, Family History, and Document Center from the Ask Oracle menu.	Implementation impact: Low Enable the areas of the portal through Oracle Health Patient Portal Administrative Console. No maintenance impact.
Self-Enrollment CAPTCHA (HLG2-2910)	Component: Self-Enrollment Oracle Health Patient Portal uses CAPTCHA to complete self-enrollment. UI Impact: Workflow (Automatic) Patient Portal users now must pass a CAPTCHA test in addition to providing their first name, last name, and date of birth when making a request to enroll in the Patient Portal.	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that when you enroll in the Patient Portal, you are prompted to pass a CAPTCHA.	No implementation or maintenance impact.
Self-Enrollment (HLG2-1600)	Component: Self-Enrollment Oracle Health Patient Portal allows new users to self-enroll. UI Impact: Workflow (Automatic) New Patient Portal users who have a medical record within the organization and enter their first name, last name, date of birth, CAPTCHA, and email address at the sign-in screen can create a user account.	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that you can create a new Patient Portal enrollment.	Implementation impact: Low Enable self-enrollment through Oracle Health Patient Portal Administrative Console. No maintenance impact.
Email Help Text (HLG2-9904)	Component: Foundation and Infrastructure - Sign-in Help text is displayed in the Update Demographics page stating that the EHR email is not the same as their account email. UI Impact: Visual only	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that a message is displayed on the Update Demographics page.	No implementation or maintenance impact.
Password Reset Screen (HLG2-9903)	Component: Foundation and Infrastructure - Sign-in The Account Email is displayed on the Password Reset screen. UI Impact: Visual only	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that the account email is displayed on the Password Reset screen.	No implementation or maintenance impact.
Email Address as Username (HLG2-9879)	Component: Foundation and Infrastructure - Sign-in The Patient Portal accepts a valid email address and password combination to sign in. UI Impact: Workflow (Automatic) Patient Portal users can enter their email address and password to gain access to the Patient Portal instead of creating a separate username.	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that you can enter an email address and password to access the Patient Portal.	No implementation or maintenance impact.