Oracle Health Patient Portal Cloud Service Scheduling 1.24.2.0.0 (October 23, 2024)

The solution changes below are available with this release for Scheduling.

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Highlights

The Find Care as Guest workflow is available for unauthenticated users.

Solution Change Details

Solution Change	Component, Description, and UI Impact	Reference Materials	Validation Guidelines	Implementation and Maintenance Impact
Find Care as a Guest (HLG2-1775)	Component: Scheduling A website plug-in allows users to search for care from the web before identifying themselves and without logging into the portal. Once a slot is selected, the user inputs identification details and authenticates via a passcode to complete scheduling as a new or existing patient. UI Impact: Workflow (Automatic)	See the Scheduling section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that unauthenticated users (new or existing patients) can search for an appointment slot without portal login. Verify that unauthenticated users can then enter name, date of birth, and email to receive a passcode to complete scheduling on the above selected slot.	Implementation impact: Low Enable the Find Care Outside of Portal feature in Oracle Health Patient Portal Administrative Console. No maintenance impact.
No Surprises Act Language (HLG2-9942)	Component: Scheduling Appropriate Good Faith Estimate disclaimers are automatically displayed within scheduling workflow to satisfy the No Surprises Act, according to if the patient has active insurance on file and if they plan to use it for the appointment. UI Impact: Visual only	None	Verify that Good Faith Estimate questions, disclaimers, or both are displayed at the beginning of scheduling workflows within patient portal.	No implementation or maintenance impact.
Scheduling Safety and Policy Text (HLG2-6605, HLG2-4689)	Component: Scheduling Client-Configured Scheduling Safety and Policy Text may be displayed during self-scheduling workflows to support organizations in notifying their patients about health emergencies and their policies for cancelations or rescheduling. UI Impact: Visual only	None	Verify that configured safety text is displayed at the beginning of the scheduling workflows within patient portal. Verify that configured policy text is displayed at the end of the self-scheduling workflow.	Implementation Impact: Low Configure the Safety Text in Oracle Health Patient Portal Administrative Console to customize the disclaimer text displayed at the start of self-scheduling workflows. Configure the Scheduling Policy Text in Oracle Health Patient Portal Administrative Console to customize the text displayed at the end of the self-scheduling workflows to notify patients about policies for canceling or rescheduling appointments. No maintenance impact.
Add to Calendar Options (HLG2-4688)	Component: Scheduling The calendar can be downloaded as a time-only or details-included version. UI Impact: Workflow (Automatic) Users can add an appointment to their calendar with options of Time Only or Include Details. The time-only version downloads a calendar file with only the time, duration of appointment, and subject of Health Visit. The details-included version downloads a calendar file with additional information about the appointment type, provider, location with address, time of appointment, and appointment duration.	None	Verify appropriate information and time included in Time only Calendar invitation option after scheduling an appointment. Verify appropriate information and time included in Include details Calendar invitation option after scheduling an appointment.	No Implementation or maintenance impact.