Cancel your request

You can cancel your request after you submit it as long as it remains in the SUBMITTED state. Once it moves into another stage (for example, ASSIGNED or APPROVED), you cannot cancel it.

Once you cancel, your request gets removed from the Site Portal system and the review process stops. If you still want to use Site Portal to order response products you must submit a new request and wait for approval.

To cancel your request:

1. Sign in to Self-Service Registration Portal, as described in Sign in to Oracle Health Response Readiness.
2. If you already submitted your request, you see it in the Self-Service Registration Portal page with a status of SUBMITTED, ASSIGNED, APPROVED, REJECTED, or ACTIVATED.
3. If the request has a status of SUBMITTED and you want to withdraw it, select Cancel Request. You see a confirmation message that indicates that once you confirm the cancellation, you cannot reverse the action. The system deletes all the data you entered in the forms.
4. Select Cancel Request again to confirm. But, if you change your mind and want to keep your request, select Keep Request instead.

   Note:

   Once you cancel, you can start another request or select Save & Exit at any time. The system automatically saves your work. The next time you sign in, you can start where you left off.