Patient Search

You can use Ask Oracle to search for patients in Oracle Health EHR.

Note:

You can search for a patient in Ask Oracle using voice commands or by typing. See Ask Oracle User Guide for more information about conversational searching.

To search for a patient:

1. Begin your search by entering a conversational prompt in Ask Oracle such as, "Find [name]," "Search [name]," or "Look up [name]." In addition to name, you can search or include attributes to deliver more precise search results, for example, "Find [name] [MRN]." See Searching Options for more information. The Patient Search page is displayed with results based on best-match logic.
   • A maximum of 100 results is returned.
   • Exact and close matches are displayed first.
   • Historical names are included in the search results.
   • Select the patient entry (other than the name link) to view additional information on the patient. See Display a Preview.
2. When you select the patient name link, a list of their visits and appointments is displayed.
3. Select Visit Actions (...) to perform a task related to the visit, for example, reschedule, cancel, resend an appointment notification, and so on. The options that are displayed will vary depending on type of visit, for example, you cannot cancel an appointment in the past. When you select an action, you are redirected to another page or a panel opens for you to perform the action.

Note:

A message is displayed when the patient you are searching for has one or more visits for which access is restricted. If you need to access these visits, you are prompted to provide a reason. Access is audited. Access is also temporary.

Once you have performed an initial search, the Patient Search tab is added next to other open tabs. Select the Patient Search tab to perform additional searches or you can close the tab and start a new search using Ask Oracle.