Redirect a Follow-Up Item

This topic provides information about redirecting a follow-up item.

To redirect a follow-up item:
  1. Complete one of following steps to select Redirect:
    • Find the item on the items list or Follow-Ups list, then select Redirect.
    • Open the item, then select Redirect in the response box.
  2. In the To box, enter the name of the person you want to redirect the message to.
  3. Update the information in the Show Up Date, Due Date, and Subject boxes if necessary.
  4. Select Send. The follow-up item is sent to the selected recipient.