Manage Outside Problem Records

You can manage problems records from external sources in Oracle Health EHR.

Tip:

This functionality is available to a limited number of customers but may be generally available at a later date. If you want to use this functionality, contact your Oracle representative.

A banner message on the Problems page indicates if outside problem records are pending reconciliation. To view unreconciled outside problem records, select View and verify that the Manage Outside Records page opens.

Parent topic: Problems List

Reconcile an Outside Problem Record

To reconcile an outside problem record:
  1. On the Manage Outside Records page, select Move next to a problem record on the Data to Review list to move the problem to the Local list.
  2. Select Sign.
    The problem record is reconciled.

Reconcile Multiple Outside Problem Records

To reconcile multiple outside problem records:
  1. On the Manage Outside Records page, select the checkboxes next to the problem records under Data to Review.
  2. At the top of the list, select Move to add the problem records to the Local list.
  3. Select Sign.
    The problem records are reconciled.

Discard an Outside Problem Record

To discard an outside problem record:
  1. On the Manage Outside Records page, select Actions next to a problem record, then select Discard. Verify that the problem is moved to the Discarded Records section.
  2. Select Sign.
    The problem record is discarded.

Discard Multiple Outside Problem Records

To discard multiple outside problem records:
  1. On the Manage Outside Records page, select the checkboxes next to the problem records on the Data to Review list.
  2. At the top of the list, select Discard to move the records to the Discarded Records section.
  3. Select Sign.
    The problem records are discarded.

Edit Outside Problem Record

To edit an outside problem record before moving it:
  1. On the Manage Outside Records page, select Actions next to a problem record on the Data to Review list, then select Move and Edit.
  2. In the problem details panel, edit the details and select Save. Verify that the problem is moved to the Local list.
  3. Select Sign.
    The problem record is moved to the Local list and reconciled.