Subscriptions
When your organization purchases products, they have a subscription for a certain duration. You can check the subscription status in the environment.
Subscription Status
Status | Description |
---|---|
Active | Subscription is active and available for all work functions. |
Expired | Once the subscription is past its end/renewal date and there is no renewal order booked, the subscription is considered expired. Note that in most cases renewals come in before the end date and in some cases the renewal comes in after the subscription end date. |
Suspended | Suspension of a subscription may be initiated by the business system in case renewal does not come in after the expiration grace period (30 days after subscription end/renewal date that is referred to as Expiration). Subsequent to suspension grace period if the renewal does not come in, subscription termination is initiated. |
Terminated | Subscription termination results when a customer decides not to renew their Oracle Health subscription after suspension. Once the subscription is terminated, the application is deleted. No customer data is available through Oracle Health Revenue Cycle and Consumer Management Platform products after termination; however, clinical activity data will not be destroyed as per regulatory requirements. |
Resume | You can resume the subscription after it reaches the Suspended state. In this scenario, access to Oracle Health applications can be reinstated. |