Preface

This document provides details about the environments, products and versions supported by Oracle Hospitality Cruise.

Audience

This document is for technical specialist, system administrators, application specialist and users of Oracle Cruise Property Management.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Table -1 Revision History

Date Description of Change

September 2020

Initial publication.

October 2020

Update to include Supported Peripherals Devices for Next-gen Web Applications.

February 2021

Update to include support for OPI 20.3.

Update supported Operating System for FMS 9.1.

Updated compatibility for SilverWhere Product.

Added support for Evolis Primary Barcode Printing only.

July 2021

Update to include support for ENOAD Schema 3.7 from version 8.0.20, 20.1.1.3.2.

Added OMNIKEY 5022 RFID Reader for version 8.0.19 and version 20.1.

Added notation on MMS RPOS using SPMS OPI format.

Update to include Simphony 19.2 for version 8.0.21.

September 2021

Update to include support for SPMS 20.2.

December 2021

Update to include support for Linux 8.

Updated SPMS Application Client Technology to include Microsoft Windows Server 2016 and Microsoft Windows Server 2019.

July 2022

Made minor grammatical changes.

August 2022

Removed End-of-Life product from the compatibility list.

September 2022

Update to include support for SPMS 20.3.0.

Update to include Simphony 19.3 for version 8.0.22, 20.2.2.

Update supported Operating System for FMS 9.1 and SPMS 20.2.0, 20.3.0.

November 2022

Update to include support for SilverWhere 9.1.

Removed SPMS 19.1 references.

January 2023

Updated the information for Peripherals for Desktop Thick Client for 20.3 on 3M™ AT9000MKII Passport Reader, DESKO Icon, and Fargo HDP5000.

Updated the Supported Product Suite Compatibility for SilverWhere 9.1.

March 2023

Added notation on supported peripherals.

June 2023

Updated Customer Support Portal URL

Update to include support Simphony 19.2 and above for SPMS 20.1.1.3.11 and ENOAD 3.8

August 2023

Update to include support for Fleet Management 9.2.0

October 2023

Update to include new version of SPMS 23.1

March 2024

Separated the Payment Interface and Point-of-Sale Interfaces

Updated the Oracle Payment Interface (OPI) for 20.3.0.9.

June 2024

Update to include support for Linux 9 for SPMS and FMS

July 2024

Update to include support for SilverWhere 9.2.