Preface

This document provides details about the environments, products and versions supported by Oracle Hospitality Cruise.

Audience

This document is for technical specialist, system administrators, application specialist and users of Oracle Cruise Property Management.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Table -1 Revision History

Date Description of Change

February 2025

Initial publication

October 2025

Update to include support for SPMS 23.3

Remove End-of-Support product versions and operating systems