Preface
The Oracle Hospitality Smart iCrew is an application embedded with features such as quick check-in, luggage tracking, an access to the amenities, special requests, excursion bookings including attendees tracking as well as guest, group look up, guest comments, maintenance, and housekeeping management. These features not only enable the Ship operator to render personalized services to its guest and visitors, and enhances the passenger's experience. Also increases the productivity of the crew.
Audience
This document is intended for project managers, application specialists and users of Oracle Hospitality Cruise Shipboard Property Management System.
Customer Support
To contact Oracle Customer Support, access the Customer Support Portal at the following URL:
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Product version and program/module name
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Functional and technical description of the problem (include business impact)
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Detailed step-by-step instructions to re-create
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Exact error message received
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Screenshots of each step you take
Documentation
Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/cruise.html.
Revision History
Table -1 Revision History
Date | Description of Change |
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September 2020 |
Initial Publication |
January 2024 |
Updated Customer Portal URL Updated document to new format |