Preface

This document explains how to set up the credit card interfaces to communicate with the shore-side Credit Card Service Providers to obtain card authorizations and settlements. Included in this guide are the credit card interfaces for:

Papagena Format
Generic Credit Card Format
Ingenico Handling
Servebase Handling
Paypoint Handling
NCL DCC Handling

Audience

This document is intended for installers, programmers, technical support teams, product specialists and others who are responsible for setting up Oracle Hospitality Cruise Shipboard Property Management System (SPMS) version 20.2.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:

Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received and any associated log files
Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Table -1 Revision History

Date	Description of Change
September 2021	Initial publication.
March 2022	Made minor grammatical changes.
December 2023	Updated new customer portal.