Preface

The Crew module is one of the core module within Shipboard Property Management System (SPMS), which handle all crew’s reservations, billing and other requests during the voyage.

Audience

This document is intended for application specialists and users of Oracle Hospitality Cruise Shipboard Property Management System.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Table -1 Revision History

Date Description of Change

September 2021

  • Initial publication.

May 2022

  • Updated gender field to support non-binary gender

  • Updated the close posting flag in Quick Billing function.

July 2022

  • Made minor grammatical changes.

December 2023

  • Updated new customer portal.