Preface

EONE is an interface that receives and helps process the Crew’s master data, scheduled embarkation information, address details, emergency contact details, crew effects list, immigration data, and check-in / check-out request from the JD Edwards EONE (JDE E1) system.

Audience

This document is intended for project managers, application specialists, system administrators and users of Oracle Hospitality Cruise Shipboard Property Management System. (SPMS)

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Table -1 Revision History

Date Description of Change

September 2021

Initial publication.

March 2022

Made minor grammatical changes.

December 2023

Updated new customer portal.