Preface

The Housekeeping module is a program that manages the daily cleaning and maintenance of the passenger cabins, staterooms, and public areas on a cruise ship. Apart from managing the cleaning task, it also allows you to schedule future preventative maintenance.

Audience

This document is intended for Ship’s System Administrator and/or Application Specialists of Oracle Hospitality Cruise Shipboard Property Management System (SPMS).

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Table -1 Revision History

Date Description of Change

October 2023

Initial publication.