Preface

The Oracle Hospitality Smart iCrew is an application embedded with features such as quick check-in, luggage tracking, an access to amenities, special requests, excursion bookings including attendee tracking as well as guest, group look up, guest comments, maintenance, and housekeeping management. These features not only enable the Ship operator to render personalized services to guests and visitors, and enhances the passenger's experience.

Audience

This document is intended for project managers, application specialists and users of Oracle Hospitality Cruise Shipboard Property Management System (SPMS).

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received

• Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Table -1 Revision History

Date	Description of Change
October 2023	Initial publication.