5 Visitors

The Visitor function allows the Security Office and Gangway staff to enter visitor information, produce visitor passes and track whether the visitor is onboard or ashore. This function is accessible in the Management module, Cashier, Visitor drop-down menu.

Figure 5-1 Visitor Setup Window

Adding New Visitor

1. Launch the function from the Cashier, Visitor drop-down menu.
2. In the Visitor Setup window, click New to open the New Visitor Details form.

   Figure 5-2 New Visitor Details Form

   
   
   
3. Enter the Visitor’s name and Passport ID, select the Nationality, Valid-From-To date, birthdate, and Visitor Category from the drop-down list, and select the Notice and Consent check box.
4. Click OK to save the information.

Editing Visitor Information

1. Select the Visitor using the selection filters in the Visitor Setup window.
2. Click Edit to open the Visitor Details form.
3. Edit the relevant information and then click OK to save.

Enabling/Disabling a Visitor

Since the Visitor account does not have a cabin assigned or required to be check in/check out, the account is managed by setting the status as Active/Inactive in the Enable/Disable function.

1. Select the visitor name from the Visitor Account grid and click either Enable or Disable.
2. In the Disable Visitor prompt, click Yes to proceed.
3. In the Inactive column of the Visitor name grid, put the status of the visitor changes to Yes/No, depending on the selected option.

Figure 5-3 Visitor Status

Changing Status to Onboard/Ashore

When a Visitor goes onboard/ashore, the Security Officer must set the visitor status as Onboard/Ashore to ensure all visitor movement is registered and accounted for.

1. Search the visitor name from the Visitor Setup window.
2. Double-click on the visitor name and select Yes at the Change Status prompt.

Scanning Travel Document

Not only must you register visitors going on-board, you must also scan and store their travel documents in the system. See Travel Documents Tab for steps to scan travel documents.

Adding Future Visit

You can add future visits for visitors visiting the Ship.

1. Search the visitor name from the Visitor Setup window, and then navigate to the Future Visits tab.
2. Click New and then enter the future embarkation/debarkation date in the Future Reservations window.

   Figure 5-4 Visitor Future Reservations

   
   
   
3. Click OK to save the reservation.
4. The saved dates appear in the Future Visits tab grid.