Preface

This document provides instructions on how to install the Oracle Hospitality Cruise Shipboard Property Management System (SPMS).

Audience

This document is for technical personnel, programmers, installers, application specialist, and users of SPMS.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Table -1 Revision History

Date Description of Change

October 2023

Initial publication.

November 2023

Added notation to chapter Connecting to Different SPMS Database using Different TNS.

Revised the installation/uninstallation steps

Added topic Applying Oracle Hospitality Cruise Property Management Patch

January 2024

Updated content for Installing SPMS Web Services and added topic Setting Up Load Balancer for SPMS OPI WebServices.

March 2024

Revised steps in Setting Java Home environment variable

June 2024

Added a note that user can replace the background picture of the Login Page.