1 Setting up Print Manager
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OHC Print Manager – This application manages the print jobs for Work Orders, Shore Excursion and Tickets.
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OHC Board Card Print Manager – This application manages the Board Card Print jobs.
The usage of the application is controlled by the following parameters.
Table 1-1 Parameters used in Print Manager
PAR Group | PAR Name | PAR Value |
---|---|---|
Fidelio Cruise |
HeartBeat Interval |
Default value: 60 |
General |
Do not send alert email if ticket is printed. Enable 3rd Party Kiosk Print Queue |
Default value: 0 |
Excursions |
Alert Email address for Web Service booking |
Default value: <empty> |
Figure 1-1 Print Manager Settings for Work Order
Configuring Printer for Work Orders
- Log in to the Administration module and select System Setup, Database Parameters.
- At the Maintenance Parameter group, set the value to one at:
- Use Work Order Printer Service.
- Print by Task (print the work order by task).
- Click OK to save and exit the application.
- Launch the Print Manager application and navigate to the Settings tab.
- Set the Interval Seconds and Auto Restart In Hours for the module.
- At the Task Type, select the printer from the list for each task type.
- Click Apply to save.
Configuring Printer for Third-Party Application
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Log in to Print Manager program.
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At the Settings tab, set the print job refresh interval seconds.
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To disable the email notification once a ticket is printed, select the Do not send email if ticket printed check box.
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Click the Add New 3rd Party App Printer Mapping button to enable a printer.
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Select a printer for each type of booking source from the drop-down list.
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Click Apply to save.
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Restart the interface.
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If the printer is set up successfully, the action task appears in the Messages tab.
Figure 1-2 Print Manager - Messages Tab
[#Work Order Print Service.PARAM.Restart Interval=24#]
[#Work Order Print Service.PARAM.Refresh Interval=30#]
[#Work Order Print Service.PARAM.Kiosk Refresh Interval=5#]
[#Fidelio Cruise.Printer.WorkOrders=PrimoPDF#]
[#FCMaintenanceWork.PrintTask.CARP=#]
[#FCMaintenanceWork.PrintTask.COMM=#]
[#FCMaintenanceWork.PrintTask.DECK=#]
[#FCMaintenanceWork.PrintTask.ELEC=#]
[#FCMaintenanceWork.PrintTask.HOKE=#]
[#FCMaintenanceWork.PrintTask.HVAC=#]
[#FCMaintenanceWork.PrintTask.IT=#]
[#FCMaintenanceWork.PrintTask.LIGH=#]
[#FCMaintenanceWork.PrintTask.N/A=#]
[#FCMaintenanceWork.PrintTask.PLUM=#]
[#FCMaintenanceWork.PrintTask.SAF=#]
[#FCMaintenanceWork.PrintTask.SEC=#]
[#FCMaintenanceWork.PrintTask.TV=#]
[#FCMaintenanceWork.PrintTask.WOT01=#]
[#FCMaintenanceWork.PrintTask.WOT02=#]
Configuring Printer for Board Card Printing
To print a board card, the OHC BoardCard Print Manager is used. This application works with Board Card printers only. It runs in the background and processes print job requests received during check-in.
In the Settings tab of the application, the default HeartBeat Internal value is set at 60 seconds. You can change this to meet your operational needs.
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Log in to the OHC Board Card Print Manager application.
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At the Settings tab, enter the Mapping Name and Display Name for the printer.
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Set the print job refresh interval seconds.
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Select the Board Card Printer Model and Board Card Printer from the drop-down list.
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In the SQL statement section, leave the setting blank to print all card types.
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Click Apply to save.
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Restart the interface.
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If the printer is set up successfully, the number of active task appears in the Messages tab.
Figure 1-3 Print Manager Settings for Board Card Printing
[#Board Card Print Service.PARAM.Restart Interval=24#]
[#Board Card Print Service.PARAM.Refresh Interval=1#]
[#Fidelio Cruise.Hardware.RFIDEncoder=#]
[#Fidelio Cruise.Printer.BoardCard=2#]
[#Fidelio Cruise.Printer.Cards=PrimoPDF#]
[#Fidelio Cruise.Hardware.Do not encode Magnetic Stripe=True#]
[#Fidelio Cruise.Hardware.Card Reader Port=-1#]