Preface

The Check-In application is the front-end application that enables a crew member to perform a quick and efficient passenger check-in using a step-by-step process, capturing key passenger data, assigning a guardian to minors, reviewing payment methods, and facilitating the acceptance of Contract Terms & Conditions.

Audience

This document is intended for project managers, application specialists and users of Oracle Hospitality Property Management System.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Table -1 Revision History

Date Description of Change

October 2024

Initial publication.

April 2025

  • Updated content for Getting Started, Login to Support RFID for Android Tablet.

  • Updated content for View Reservation Details.

  • Updated content for Implementation of Create button under Role Manager when there is no record at all for user group.

  • Added Refresh section under Dashboard. Added Perform People Movement by Scanning a Board Card in Micros Handheld 500. Updated content for Occupancy Count.

  • Updated content for Perform People Movement by Scanning RFID Card, Perform People Movement by Scanning a Board Card Using the Micros Handheld 500 Build-In Barcode Scanner, and for Manual Profile Information Search.

  • Updated content for Special Needs section.

  • Enhancement for Travel Document Type.

  • Updated content for Manage User Group: Copy Access from Option in Role Manager.

  • Updated the Registered Credit Cards: Default Payment Method, Active, and Inactive Credit Cards.

  • Updated content for Manage User Group: Copy Access to Option in Role Manager.

  • Updated content for Reset Location Count to 0 in the Internal Gate Section.

  • Updated content for Gateway Security Audio Setup.

  • Updated content for Gateway Security: Internal - System Play Sound.

  • Updated content for Gateway Security: Internal - Rules and Movement Note.

May 2025

G12863-03 - No changes, republication for Search utility

June 2025

Added Integration Configuration topic omitted in previous publication

July 2025

Added new topic Message Handling in Gangway / Tender

Restructure topic hierarchies, styles and formatting per Oracle Styles