Calculation Processes
The Service Charge module calculates the total Hotel Service Charge (HSC) or Beverage Service Charge (BSC) of the day, then divides by the total pool points for the day before adding each day’s calculation to obtain the voyage total.
Figure 25-13 Service Charge Overview

Table 25-4 Service Charge Dashboard Fields
| Field Name | Description |
|---|---|
|
Crew Name |
Crew name. |
|
External ID |
Crew external ID. |
|
Eligible Start Date |
Date crew member reports for duty and eligible to service charge distribution. |
|
Eligible End Date |
Date crew member sign-offs from his/her duty and not entitled to service charge distribution thereafter. |
|
Repatriation Date |
Date crew member disembarks from the cruise. |
|
Position |
Crew member current Operational Position. |
|
Hotel Service Charge |
Amount accumulated from Hotel Service Charge pool and distributed to the crew member. |
|
Bar Service Charge |
Amount accumulated from all the Bar Service Charge pool and distributed to the crew member. |
|
Paid |
A Yes/No flag indicating whether the amount is paid to the crew member through Payroll system. When a crew has HBSC payout in Payroll system, the Paid column for the crew updates to Yes. |
|
Mid Voyage/Home Port Repat |
Denotes the whether the crew member entitlement to service charge is calculated based on a full voyage or partial.
Example 1:
Example 2:
Example 3:
|
|
Days |
Days calculated from cruise start date until crew service charge eligible end date (for mid cruise repat crew) or cruise end date. The program calculates the days until current system date if the cruise is the current cruise. For example:
If the system date, eligible start date and eligible end date are same, example: 17 July, program return day count = 3 days instead of 1 day |
|
Premiums |
|
|
Date |
Posting date of premium pay. |
|
Premium Point |
Premium work hour (approved in T&A module) x Pay rate. The pay rate refers to the premium work hour in Payroll, Interface Paycode. |
|
Premium $ Calculated |
Premium Pay amount. |
|
Premium Code |
Premium pay code. |
|
Per Point Value |
Point value as of last Calculate Total. If Calculate Total has yet been processed after new premium points appear, then the point value and amount will be zero until a recalculation is perform on the voyage. |
|
Breakdown Calculations |
|
|
Pool Type |
The type of service charge pool that the crew is entitled. |
|
Distribute to Crew |
The calculated distribution amount from the service charge pool type to be paid to the crew member. |
|
Pool Total Collected |
The total amount collected by the pool. |
|
Point |
Service charge point per position. |
|
Per Point Value |
Eligible point value. |
|
Mid Cruise Repat |
Yes / No indicator of crew member in mid cruise repatriation. |
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Click the Overview button to access the Service Charge Dashboard.
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The Service Charge Dashboard window appears blank when you first open. Click Show Details to populate the information.
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The window is divided into three (3) sections. The columns and width of these sections are adjustable by dragging the column divider.
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If there are no HSC or BSC posting to the voyage at the time the Calculate Total button is first pressed, no crew members will appear in the list. The BSC list appears only when the BSC has been charged and not HSC or visa-versa.