Preface

This document provides instructions on how to install the Oracle Hospitality Cruise Shipboard Property Management System (SPMS).

Audience

This document is for technical personnel, programmers, installers, application specialist, and users of SPMS.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received

• Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Date	Description of Change
October 2025	Initial publication.