3 Dining Operations
Assignment Functionalities
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Select the guest(s) in the Guest Search panel
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Select the table on the layout
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Click Seat
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Select the table on the layout
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Click Unseat Table
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Enter the reason for unseating the table
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Click OK
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Select the guest(s) in the Guest Search panel
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Click UnSeat Guest
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Enter the reason for unseating the guest(s)
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Click OK
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Select the guest(s) in the Guest Search panel
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Select the table on the layout and the guest will be automatically seated
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Select the guest(s) in the Guest Search panel
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Click Waitlist to add the guest to the waitlist
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Select the guest(s) in the Guest Search panel
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Click Clear Waitlist to remove the guest from the waitlist
Table Operations Functionalities
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Open Table: To change the table status to open.
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Close Table: To change the table status to closed.
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Close with Comments: To change the table status to closed with the possibility of entering the reason for it.
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Block Table: To change the table status to blocked.
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UnBlock Table: To change the table status of a previously blocked table to open.
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Block Station: To change the table status to blocked of all tables belonging to the selected table’s waiter station.
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Close Station: To change the table status to closed of all tables belonging to the selected table’s waiter station.
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UnBlock Group: To change the table status to open if the table was previously blocked for a group.
Layout and Blink Table Functionalities
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Refresh Layout: To refresh the selected layout.
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Zoom In: To increase the layout size.
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Zoom Out: To decrease the layout size.
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Lock: To lock all the dining assignment layouts from editing.
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Blink Table: Select the information from the drop-down menu which should be highlighted on the layout.
Guest Functionalities
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Select the guest in the Guest Search panel
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Click Assign DVIP
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Select the reason for assigning the DVIP status
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Click OK
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Select the guest(s) in the Guest Search panel
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Click Group Together
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Select the group from the drop-down menu or create a new group
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Click Add
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Select the guest in the Guest Search panel
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Click Assign WheelChair
Guest Search Panel Functionalities
Below are functionalities related to the Guest Search panel:
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Clear Selection: To uncheck any guest(s).
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Load PXGR-GRID: To arrange the columns based on the configuration in the Look Up Setup module for the PXGR-GRID.
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Load Saved Grid Layout: To arrange the columns based on the previously saved order.
Special Request Functionalities
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Normal:
This type is used to indicate that the Special Request is valid on a special date, and you can mark it as Done once the item is delivered, for example, a birthday cake request.
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Preference:
This type is used to indicate that the Special Request is valid throughout the entire guest stay, for example, allergies or a special diet.
Adding a Special Request
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Select the guest in the Guest Search panel
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Click Special Requests
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Choose Normal or Preference from the Request Type drop-down
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Select the description from the list and add comments if required
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If Normal has been selected previously, choose the From and To date. Otherwise, this step will be skipped
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Click OK
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Select the Dining Room Overview tab, and then followed by the Special Requests tab
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Select the special request from the list
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Click Request Done
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Select the Dining Room Overview tab, and then followed by the Special Requests tab
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Select the closed special request from the list
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Click Request Open