Preface

This document describes the usage of the SWMobile application during your daily operation. This includes creating dining reservations and performing the Check In of the dining reservations, the possibility of viewing the passenger data as well as creating and updating Special Requests.

Audience

This document is intended for project managers, application specialists and users of Oracle Hospitality SWMobile application.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received

• Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Date	Description of Change
July 2024	Initial publication.