Business Events

In the context of Gaming Integration with IGT, business events are used to send both profile updates and reservation notifications to IGT.

For these operations to work, you must configure the below business events in OPERA Cloud. For details on configuring business events, refer to Configuring Business Events in the OPERA Cloud services documentation.

Profiles

Use the below details to create business events for OPERA Cloud Profiles.

  • Property: Select your OPERA Cloud property.

  • External System: Select the external system with the same name as the Outbound Configuration you previously created.

  • Module: Select PROFILE.

  • Business Event: Select UPDATE PROFILE.

  • Data Elements: Select all available data elements.

  • Conditions:

    • MEMBERSHIP NUMBER IS NOT NULL

    • MEMBERSHIP TYPE = 'PTS'

    • Ensure these conditions are used as ‘AND’ (do not use ‘OR’)


This image shows the Business Events Configuration screen for business event UPDATE PROFILE.

This image shows the Business Events Configuration Search screen.

Reservations

Shared Reservations

IGT supports shared reservations. Shared reservations can be used when you have two or more reservations occupying the same room. In order to use it, the following OPERA Control must be activated on OPERA Cloud Administration:

  • OPERA Reservations

    • Function "Shares" active.

Use the below details to create business events for OPERA Cloud Reservations.

  • Property: Select your OPERA Cloud property.

  • External System: Select the external system with the same name as the Outbound Configuration you previously created.

  • Module: Select RESERVATION.

  • Business Event: Select NEW RESERVATION.

  • Data Elements: Select all available data elements.

  • Conditions:

    • MEMBERSHIP NUMBER IS NOT NULL

    • MEMBERSHIP TYPE = 'PTS'

    • Ensure these conditions are used as ‘AND’ (do not use ‘OR’)


This image shows the Business Events Configuration screen for Business Event NEW RESERVATION.
Repeat the above steps to create business events for the following Reservation Modules: 

  • ADVANCE CHECK IN

  • CANCEL

  • CHECK IN

  • CHECK OUT

  • NEW RESERVATION

  • NO SHOW

  • ROLLBACK CANCEL

  • UPDATE RESERVATION

  • JOIN GUEST

  • SEPARATE GUEST FROM SHARE


This image shows the Business Events Configuration screen with the list of business events for the Reservation module.
Membership Number automatically assigned to Reservations

For the updates of a new reservation to be integrated, the membership number of the profile should be attached to the reservation

For automatic update of membership number:

  1. From the Administration menu, select Client Relations, Membership Management, and then Membership Types.

  2. Search for Membership Type as ‘PTS’ and click Search.

  3. Select the membership type and click the vertical ellipses Actions menu and select Edit.

  4. Click Membership Handling.

  5. Click Edit and complete the following:

  6. Select the Membership Action as Auto Attach for attaching memberships to a reservation:

  7. Next select the lifecycle of the reservation when you want the membership action to be taken:

    1. New Reservation: Select if the Membership Action should be taken when the reservation is created.

    2. Update Reservation: Select if the Membership Action should be taken when an existing reservation is accessed.

  8. Click Save.

    This image shows Membership Handling screen.

Parent topic: IGT