Extending Access for an Individual User

You can extend an existing Oracle Support User Access from the Oracle Support User Access page for any user with active support access.

Extending one or multiple user access will extend the existing access to 90 days from the point of time the access was extended.

You can use the row-level action on the Oracle Support User Access table to extend the user’s access.

  1. Click the icon in the Action column and select Extend Access.
  2. Confirm the pop-up message to extend the user access to 180 days from the point of time you confirm or cancel the grant process.

    This image shows Oracle Support User Extend Access screen