Granting Access to Users

1. Select the Grant Access button to grant Oracle Support User Access to a user.

   You will see a grant access drawer that enables you to enter the required details for the new Oracle Support User Access grant.

2. Enter the following details:
   • Email Address (must end with @oracle.com)
   • Location (that is, SH (chain), 879 (property), and so on)
   • Role (DATAACCESS, SENSITIVEDATAACCESS)
3. Select the Grant Access button when you are ready to grant access to the user.
   The user will be granted support access for 180 days to the selected locations for the selected roles.

   Note:

   If the user has existing access to any of the selected locations, the existing access in these locations will be REPLACED with the new access granted to the user.