Preface

Purpose

This guide provides MFA Guidance for non-federated customers whose OPERA Cloud environment is being converted from SSD to OCIM.

Audience

This document is intended for OPERA Cloud Identity Management users.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name
  • Functional and technical description of the problem (include business impact)
  • Detailed step-by-step instructions to re-create
  • Exact error message received
  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at

http://docs.oracle.com/en/industries/hospitality/

Revision History

Table - Revision History

Date Description of Change

December 2024

Initial Publication

March 2025

Revision to remove IP Based access control from document.