Creating a User without Email Address

During a new employee or contractor onboarding in a chain or property, the administrator can create the user account in OPERA Cloud Identity Management using the OPERA Cloud Identity Management portal.

Note:

Only respective IAMADMIN role members associated to the enterprise or a chain or a property in OPERA Cloud Identity Management can create a user in OPERA Cloud Identity Management Portal. Enterprise, chain, and property ADMIN group members are by default IAMADMIN administrator role members in OPERA Cloud Identity Management.

In OPERA Cloud Identity Management, you can configure the domain to allow user creation without an email requirement. This is valuable for environments where users do not have an email account and allows these users to be managed in OPERA Cloud Identity Management.

Note:

For users without an email address, the administrator must create a temporary password for the user and must provide the user with the Login URL, the username, and the temporary password. The new user can log in with these credentials and will be prompted to create a password for future login to the user account.

For users without an email address, communication related to the user account activation and the forgot password process must be managed with manual communication (that is, by text, in writing, verbal, and so on) between the OPERA Cloud Identity Management Administrator and the user since these users do not have an email address that can be used for communication.

Note:

Once an environment is configured with non-mandatory email for users and any user exists without email, you should not reactivate the mandatory email requirement unless all users have been given an email address.

Follow the below steps to create a user account in the OPERA Cloud Identity Management portal.

Note:

You can create users with an email address, even if the domain has been configured to allow user creation without email addresses. When you create a user with an email address, the user receives an activation email, and the forgot password process will use this email address.

  1. Click the Create User button on the User Management page. A create user prompt appears.

    This image shows the User Management page with the Create User button.
  2. The Create User prompt consists of the below user fields for creating a user:
    • Last Name
    • Email Address: (optional) If added, user creation follows the regular user creation process with email.
    • Username
    • Primary Work Location: This is the enterprise, chain, or property code representing the location where the user works.
    • Optional:You can add additional user details.
    • Optional: You can search for and select groups to which you can add the user during the user creation process.
  3. Click Create to create the user or click Create and View Profile to finalize the user creation process.

    This image shows the Create User page.
  4. If you created a user without an email address and clicked Create, you will see the user listing screen and an information pop-up showing information related to ‘Generate Sign in information for this user.’ Clicking the View Profile button opens the newly created user profile and allows the admin to generate the user sign in details.
    This image shows the View Profile button on the ‘Generate Sign in information for this user’ screen.
    1. If you create a user without an email address and click Create and View Profile, the user profile screen and an information screen appear with instructions for generating a temporary password for the user.
      This image shows the ‘Generate Sign in information for this user’ screen with instructions for generating a temporary password for the user.
  5. Generate sign-in information for users without an email.

    Note:

    For users without an email address, the administrator must create a temporary password for the user. Once the temporary password is created, the administrator must provide the user with the Login URL, the username, and the temporary password. The new user can log in with these credentials and is prompted to create a new password for future login to the user account.

    When an administrator accesses a profile without an email address, information appears on how to generate sign-in information for the user.

    1. To generate sign-in information for the user, on the user profile, click Reset Password.
      An information screen appears with the following details:

      • OPERA Cloud Identity Management portal URL

      • Username

      • Password


      This image shows the information screen that appears.
    2. The administrator is required to provide the generated access details to the user through manual communication methods, such as text, written correspondence, or verbal communication, as these users do not possess an email address for correspondence. The administrator should advise the user to login with the provided credentials and create an own password.
  6. User login and password reset:
    • After the user has obtained the sign-in information from the administrator, the user can log in with the provided information.
      This image shows the user login screen.
    • The login with the temporary password prompts the user to reset the password to a password of choice. The old (temporary password) is required in this process.
      This image shows the reset password fields.
    • The user can now log in with this password to the OPERA Cloud applications for which access has been granted.

Parent topic: Managing Users