Resetting a User Password

Resetting Password for User

1. Click Username to open the User Profile page.
2. Select one or multiple users. After your selection, the Reset Password button appears.
3. Click the Reset Password button to reset the passwords for all selected users.

• Users receive an email that allows them to enter a new password.

Note:

Administrators cannot reset the passwords for deactivated user accounts.

Resetting Password for a User without an Email Address

1. Click the Username of the user to open the User Profile page.
2. Click the Reset Password button to create a temporary password that must be shared with the user.
3. The user can log in with the temporary password and will be prompted to create a new password for future login to the user account.