Preface

Purpose

OPERA Cloud Enterprise is a collection of hotel chains and their associated properties, uniquely identified by an Enterprise ID. This guide provides an introduction to OPERA Cloud Enterprise with OCIM, guidelines for creating an OPERA Cloud Enterprise ID, and the global strategy for OPERA Cloud Enterprise.

Audience

This document is intended for OPERA Cloud Identity Management users.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name
  • Functional and technical description of the problem (include business impact)
  • Detailed step-by-step instructions to re-create
  • Exact error message received
  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at

http://docs.oracle.com/en/industries/hospitality/

Revision History

Table - Revision History

Date Description of Change

June 2025

Initial Publication