2. Book

   
This image show the guest journey for book.

Guest Journey:

Journey: Create Channel Reservation

The channel can create a reservation by simply passing a channel code, channel hotel code, channel room type, and channel rate code and return in the Shop API along with arrival and departure dates, number of adults, and children.

Journey: Modify Channel Reservation

The channel can modify the reservation by sending a full overlay message with the OPERA Cloud confirmation ID. The same information available for Create Channel Reservation is available for Modify Channel Reservation.

Journey: Cancel Channel Reservation

The channel can quickly cancel a reservation by sending the OPERA Cloud confirmation ID.