1 Business Context
The Shop and Book API enables real-time, dynamic discovery, pricing, and booking of hotel inventory (rooms, rates, and offers) through direct, third-party, or interconnected digital channels. It powers the commercial engine of hotel distribution by delivering seamless guest experiences and maximizing revenue opportunities.
OPERA Cloud Distribution is a layer on top of OPERA Cloud and OPERA Cloud Central that channels (booking engines or others) can use to search for rates and book directly in OPERA Cloud from one single URL. The following APIs are available:
- Distribution Channel Authentication API
- Content API
- Shop API
- Book API
This guide covers common use cases and workflows that represent industry standards and expectations.
| Use Case | Description |
|---|---|
| Distribution Channel Authentication | Retrieve and renew a token for a given channel user. |
| Content API | Retrieve a list of properties and property static information. |
| Shop API | Search for hotels based on date range, occupancies, rate filters, amenities, negotiated rates, special offers, and other preferences. |
| Book API | Create, retrieve, modify, and cancel booking in OPERA Cloud for a given channel code. |