Preface

This guide describes the configurations, workflows, and use cases for wake-up call functionality and activities between OPERA Cloud and the connected partner system. Wake-up calls can be set, viewed, and canceled for individual reservations, for shared guests within a room reservation, or for reservations linked to business blocks. The reservation must be in-house (checked-in status) to schedule a wake-up call. This functionality is supported both with and without integration to an external wake-up call system.

Audience

This guide is intended for customers and partners who develop applications with the Oracle Hospitality Integration Platform.

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/hospitality/.

Revision History

Date	Description of Change
January 2026	Initial publication