8 Anti-patterns

Anti-Pattern	Category	Rationale	Recommendation
Populating the guest's credit card number as the payment method in the reservation when OPI is active at property.	Functional	Poor customer experience and operational impact.	The credit card data will not be populated and the hotel will not be able to collect deposits or cancel fees for the reservation. The payment method must be provided with a token for the reservation to be considered guaranteed and for the property to process any pre-payments.