3 Connection

The external system connects to Oracle Hospitality Integration Platform (OHIP). This is an external system that can request room keys, Pin codes, or mobile keys from a connected Door Lock System at OPERA Cloud.

OHIP passes the requests to the connected OPERA Cloud which then passes the request to the connected Door Lock System.

OPERA Cloud will not execute the room key / Pin code / Mobile key activation nor will it directly connect to a on-premise Room Key Encoder.

The Connection of the Door Lock System with OPERA Cloud for handling guest room key requests from the PMS will not directly work through OHIP, but it is done by a direct connection to the Door Lock system.

For the proper connection configuration, the door lock system partner must provide the following to the customer:

  • API Base URL path to connect with the external Door Lock system. For example: https://doorlockhost.com/v1.
  • Authentication type for secure connection (sent with every API request).
  • Optional access areas that can be set in OPERA Cloud per Key.
  • The ID of the Key Encoder devices - OPERA Cloud sends this ID with a request to create a room key.

General Workflow for the external room key request with OHIP and OPERA Cloud Outbound service for DLS API:


This image shows the Room Keys External and Room Keys Outbound workflow.