Release 23.2 — September 2023
OPERA Cloud Mobile Guest Experience is a feature of Oracle Hospitality OPERA Cloud Service and is included in the subscription to Oracle Hospitality OPERA Cloud Foundation. As of OPERA Cloud v22.5 and higher, it is currently available to customers in Cloud Native Environments in North America.
| Feature | Description | |
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Nor1 Upgrade Offers |
You can now promote and confirm Nor1 room upgrade offers within the guest journey. A new page for the mobile pre-registration path presents a maximum of three upgrade offers. Offers include the following:
Upgrade offers are generated by Nor1 and require a subscription to the Oracle Hospitality Nor1 Cloud Service, eXpress Room Upgrade. |
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Language Localization |
The mobile guest journey and the pre-arrival and confirmation emails are now translated into five additional languages:
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Oracle Hospitality Design Theme |
The Oracle Hospitality lilac design theme is now applied to the Guest Experience Configuration Portal. |
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Globally Unique User Identity |
An OPERA Cloud user with a matching user in another SSD can log in to the Configuration Portal without issue. |
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Configuration Portal Initial Loading |
Users are presented with a progress bar and status message when onboarding to the Guest Experience Configuration Portal. |
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Improvement for Chain Users |
Chain level users can navigate from one property to another within the Configuration Portal. |
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Ability to Restore Default Content |
Configuration Portal users can restore the default content of email templates and guest messages and can also restore default translations. |
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Test Emails in Multiple Languages |
Test emails can be sent in all supported languages. |
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Parent topic: What’s New for Mobile Guest Experience