Preface

OPERA Cloud Mobile Guest Experience is a guest-facing web application designed for smartphones. Guests can pre-register their arrival with the registration process commencing with an email sent to eligible guests up to 48 hours prior to arrival.

Purpose

This guide explains how to use OPERA Cloud Mobile Guest Experience and provides an overview of its features.

Audience

This document is intended for OPERA Cloud Mobile Guest Experience application users.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Table -1 Revision History

Date Description of Change

July 2024

Initial publication