From Channels / To Channels

The From Channels screen enables you to view the channel messages for the property incoming from the channel. The To Channels screen enables you to view the channel messages for the property outgoing to the channel.

Managing Channel Messages

Use the following to search:

• Channel: Select the channel to view the messages for. This field is required.

• Message Type: Select the message type for the channel message.

• Created From: Select the start date when the messages were generated. By default, your system date is filled.

• Created To: Select the end date when the messages were generated. By default, your system date + one day is filled.

Expand the Show More section to search in more detail:

• Status: Select the status for the messages you want to see.

• Message Contains: Enter the required word/sentence that appears in a message, and the listing will search and display the corresponding message.

• External Reference: Enter the unique external reference number.

Click Search to get search results. Only records matching all the selected criteria appear. Click Reset to reset the search data.

Viewing Channel Messages

Select the View icon on the right-hand side of each record to view the Channel messages details.

• Message Status Badge: Shows the message status.

• Response Message: Shows the response message.

• Request Message: Shows the request message.

• Event ID: Shows the unique event ID.

To download messages:

• Click Download to download the message with message status, request message, response message, and event ID.

• Click Close.

Click the next or previous arrows above the heading to navigate through the listed messages on the main screen from the drawer.