Getting Started

Cluster Access

A cluster is a group of properties like hotel chains. This provides access to the cluster itself as well all properties assigned to the logged-in user.

To get started, open the Login page in your browser, sign in with your cluster credentials, and enter your username and password. If you forget your password, click Can’t sign in? to recover it.

After logging in, you can see all clusters and properties. Select one or use the filter by entering a value and then select the one you want to view. Filtering starts as soon as you type text in the field.

Note:

When selecting the cluster, you can view all assigned properties but access only the ones assigned to you.

Navigation

By default, the screen opens to display all the properties assigned to the cluster. You can also access the Properties menu by clicking the three horizontal lines at the top of the screen to the left of OPERA Cloud.

Managing Properties

Use the following to search:

Name: Enter the name of the property. Partial values are accepted only if they match the order in which they appear from the beginning of the name. For example: Entering Hotel finds all properties beginning with Hotel. Entering otel does not find Hotel.
Property ID: Enter the full ID.
Organization Property Code: Enter the full Code.
Status: Select a status.

Click Search to get search results. Only records matching all the selected criteria appear. Click Reset to reset the search data and get the default display.

Property Access

To access a single property, open the login page in your browser, sign in with your property credentials, and enter your user name and password or select an assigned property from the Cluster. If you forget your password, click Can’t sign in? to recover your password.

Navigation

To access the main menu, click the three horizontal lines at the top of the screen to the left of OPERA Cloud. The Home menu item links to your dashboard. You can select any of the following main or sub menu items, which are described in more detail later in this document.

Home
Availability
- Inventory
- Restrictions
- Hurdle Rates
Reservations
- Reservations
- Reservations Billing Dashboard
Pricing
- Rates
- Products & Product Groups
- Yield Attributes
Channels
- Configuration
- Channel Rate Access
- Channel Messages
  - From Channels
  - To Channels
- Publish
Configuration
- Property
- Guest Rooms
- Taxes
  - Daily Tax Overview
  - Collections
  - Taxes
  - Transaction Codes Mapping
- Reservations Setup
- Policies
- Inventory Management
  - Block Status
  - Inventory
  - Sell Limits
- Alternate Properties
Content
- General
  - Property Information
  - Contact Details
  - Loyalty Programs and Awards
  - Property Amenities
  - Location Information
  - Features
  - Services
- Facilities
  - Guest Rooms
  - Guest Room Amenities
  - Restaurants
- Policies
  - Policy Information
  - Fees
  - Taxes
  - Commission Policy
  - Pet Polices
- Area
  - Transportations
  - Airports
  - Attractions
  - Recreations
Role Manager
- Role Permission

The dashboard data is set to the property you open. The property name appears at the top of the screen to the right of OPERA Cloud. If you have access to more than one property, you can click your property’s name and a pop-up box shows you a list of your authorized properties. You can select any of the authorized properties.

You can view tracing information from all screens by clicking the red triangle/exclamation mark icon in the top right corner of the screen. The icon lists the Tracing Key. To copy the alpha-numeric codes, select the paper-on-paper icon next to the codes.

To sign out of the application, click your user credentials (usually the first letter of your first and last name) in the top right corner of the screen and select Sign-Out.

If you are inactive for 15 minutes, a message pops up, and you can either select to continue or log out. If you select none of these options, the application logs you out automatically.

The application uses standard icons in various screens to provide the following functionality:

Table 2-1 Standard Icons

Icons	Functionality
	Edit
	Delete
	Move to previous screen
	Copy
	View
	Tracing Information