About City and Postal Codes

You can associate countries (and states or provinces if configured for the country) with cities and with postal codes using Cities and Postal Codes configuration.

When you enter a country and postal code in a profile, OPERA Cloud automatically determines if there is a state, city, and territory associated with the country-postal code combination. If there is, the state, city, and territory portion of the address auto-populate on the profile. Territories update only for account and contact profiles.

In addition, Cities and Postal Codes configuration allows you to associate a district with country/state/territory/city/postal code combinations. You can use districts as geographical filters for statistical reporting and marketing purposes. How you set up using cities and postal codes depends on whether the country is configured with states (or provinces). If states are for the country, you can set up districts that consist of the following combinations:

Country/state/city

Country/state/postal code

Country/state/territory/city/postal code

For example, for the US, one district might include the cities of Chicago IL, North Chicago IL, and Racine WI. Another district might include the entire state of Delaware, the city of Philadelphia PA, and postal codes 08101 through 08104 in Camden NJ.

If the country is not configured using states, you can set up districts that consist of any cities within a country. For example, you could set up a district in the Netherlands consisting of the cities of Rotterdam and Delft.