External Guest Notifications
With the External Notifications feature you can flag a guest or group reservation if the guest wants to opt in to receive external notifications related to their stay. For example, if a guest arrives earlier than check in time or when their room is not yet ready, they can opt-in to receive external notifications by phone and/or email, and can then enjoy the property’s amenities, theme parks, or a meal, and be notified when their room is ready. When flagging a reservation for External Notifications you can choose an existing primary phone and/or email from the guest’s profile or enter new values.
-
Find Reservations with Opt-in Guest Notifications
-
Opt-in Guest Notifications
Note:
OPERA Cloud does not directly send external notifications to guests when this flag is set on a reservation. An external system must be configured to subscribe to business events that OPERA Cloud generates for these notifications.-
Manage Reservation – Arrival Date and ETR Ascending.
-
Check In – Assign Room step.
-
Reservation Advanced Search.
-
Room Assignment Search.