OPERA Controls — Profile
The following tables outline the functions, parameters, and settings that can be configured in the OPERA Controls Profile group.
Table 11-50 OPERA Controls — Profile Functions
| FUNCTION | RELATED FUNCTION / PARAMETER / SETTING | DESCRIPTION |
|---|---|---|
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CONTACTS [CONTACTS] |
Enables the creation of contact profiles linked to company or agent profiles. A guest profile can be flagged as a contact profile also. Contacts can be linked to reservations as the reservation contact. |
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ADDRESS TYPE TO COPY WHEN CREATING LINKED PROFILE [COPY_ACC_CON_ADDRESSTYPE_COPY] |
Specifies the address information copied automatically when creating a linked profile based on the address type. Valid values:
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DEFAULT CONTACT ADDRESS TYPE [DEFAULT_CONTACT_ADDRESSTYPE] |
Specifies the default contact address type. Valid
values:
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DEFAULT PHONE TYPE FOR A CONTACT [DEFAULT_CONTACT_PHONETYPE] |
Specifies the default phone type for a contact. Valid
values:
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PHONE TYPE TO COPY WHEN CREATING LINKED PROFILE [COPY_ACC_CON_PHONETYPE_COPY] |
Specifies the phone information copied automatically when creating a linked profile based on the phone type. Valid values:
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FUTURE & PAST STAYS [FUTURE_AND_PAST_STAYS] |
Enables viewing information from existing future and past reservations connected to a profile. |
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IATA COMPANY TYPE [IATA_COMP_TYPE_ACTIVE] |
Shows the IATA/Company type in company and travel agent profiles. |
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INCOGNITO [INCOGNITO] |
Enables the ability to identify specific guests as incognito and use a pseudonym while resident at the property (celebrities, for example). |
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KEYWORD [KEYWORD] |
Keywords are defined on company and agents profiles and it’s possible to search for profiles using keyword value. A keyword example would be AMEX. |
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PROFILE LOOKUP [LOOKUP] |
Enables the ability to perform profile lookup in integrated systems and download profiles to OPERA Cloud. |
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FORCE AUTOMATIC CENTRAL LOOKUP [FORCE_AUTO_CENTRAL_LOOKUP] |
When active enforces a profile lookup to an external system. |
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PROFILE TYPES FOR LOOKUP [PROFILE_LOOKUP_TYPES] |
Indicates the profile types for which the profile lookup
can be conducted Valid values:
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EXTERNAL LOOKUP BEHAVIOR SETTING [EXTERNAL_LOOKUP_BEHAVIOR] |
This setting controls how the Profile Look Up results will be displayed. There are three options available.
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DEFAULT EXTERNAL SYSTEM FOR LOOKUP [DEFAULT_EXTERNAL_SYSTEM_FOR_LOOKUP] |
The Default External System for Lookup. Applicable when External Lookup Behavior setting = Simultaneous or Force |
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PROFILE MAILING PRIVACY [PRIVACY] |
Enables the privacy panel displaying fields related to guest to opt-in or opt-out of receiving promotional mailings. |
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PRIVACY DEFAULT [PRIVACY_DEFAULT_OPTED_IN] |
Defaults the following options in the Correspondence panel
for new Guest and Contact profiles:
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PROFILE PROTECT [PROFILE_PROTECT] |
Enables the ability to lock a profile subscribed with an external system, to prevent updates in OPERA Cloud. Users with the Override Profile Protection tasks assigned to the role(s) may override the protection. |
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PROFILE PROTECTION [PROFILE_PROTECTION] |
Enables specifying the type of profile protection. Valid values:
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PROFILE REVENUE BUCKETS [PROFILE_REVENUE_BUCKETS] |
Shows revenue bucket summary information on the Reservation History screen within profile statistics. |
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RELATIONSHIPS [RELATIONSHIPS] |
With this enabled, various relationship between the profiles can be established. Family relationship such as mother-daughter or corporate relationship such as parent-company and subsidiary are configurable. Rate entitlements (negotiated rates) can also be inherited to related profiles using relationships. |
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RELATIONSHIPS RATE INHERIT [RELATIONSHIPS_RATE_INHERIT] |
Enables reservations to inherit rates from associated relationships of profile types. |
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VIP [VIP_STATUS] |
Track VIP level on guest profiles and filter reservation searches and reports based on VIP value.. |
Table 11-51 OPERA Controls — Profile Parameters
| PARAMETER | RELATED FUNCTION / PARAMETER / SETTING | DESCRIPTION |
|---|---|---|
|
ADVANCED TITLE [ADVANCED_TITLE] |
Enables advanced title configuration. |
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ALLOW DUPLICATE IDS [ALLOW_DUPLICATE_IATA] |
Permits duplicate IDs for travel agent, source, and company profile types. |
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AUTO GENERATE CLIENT ID [AUTO_GENERATE_CLIENT_ID] |
Generates an ID automatically for an OPERA Cloud profile if the ID is empty. This ID is Client ID for Guest/Group, Corporate ID for Company, and IATA for Travel Agent/Source. |
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GENERATE ID FOR PROFILE TYPES [AUTO_GENERATE_ID_TYPES] |
Indicates the profile types for which the client ID will be generated automatically. |
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BYPASS CORP ID VALIDATION [BYPASS_CORP_ID_VALIDATION] |
When enabled, If a ZZ is placed in front of Corp ID by the user, OPERA Cloud does not initiate the number validation process. |
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EXTENDED ACCOUNT NAME SEARCH [EXTENDED_ACCOUNT_NAME_SEARCH] |
Account Name Search to Include Name 2 and Name 3. Using this search may increase the search time. |
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E-CERTIFICATE REDEMPTION [ ECERTIFICATE_REDEMPTION] |
Activates the e-Certificate functionality. |
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EXCLUDE RESTRICTED PROFILES FROM PURGE [PURGE_EXCLUDE_CASH_BL_IND] |
Exclude Restricted Profiles from purge routine. |
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IATA VALIDATION [IATA_YN] |
Validates the IATA number entered in the profile. All numbers are checked against the IATA validation routine. A new option is available enabling subscribers to perform Travel Agency IATA validation using the IATA Rest API. Validation occurs when profiles are updated with information provided by IATA (based on subscription level). |
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PERSONAL INFORMATION PROTECTION [PERSONAL_INFORMATION_PROTECTION] |
Activates additional security procedures which include anonymization of profile data. |
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NUMBER OF DAYS UNTIL ANONYMIZATION [NUMBER_OF_DAYS_FOR_ANONYMIZATION] |
Defines the number of days after the last activity occurs in which the requested profile can be anonymized. |
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PROFILE DISCOUNTS [PROFILE_DISCOUNTS] |
Enables configuring discounts for negotiated rates. |
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DEFAULT PROFILE DISCOUNT REASON SETTING [DEFAULT_PROFILE_DISCOUNT_REASON] |
Specifies the default discount reason in the Discount Reason field of the reservation when a profile with a discount is attached. Valid values:
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PROFILE DISCOUNTS PRIORITY SETTING [PROFILE_DISCOUNTS_PRIORITY] |
Specifies the priority when applying profile discounts on a reservation when multiple eligible profiles exist. Valid values:
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PROFILE NAME VALIDATIONS [PROFILE_NAME_STRING] |
Performs a match and validation on a configured profile type and name string each time a new profile is manually created from Profile Search or from Account Search to see if the name string matches with the profile type. |
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PROPERTY ACTION CODES [PROPERTY_ACTIONCODES] |
Specifies if profile action codes are property specific. |
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RESTRICT PROFILE MERGE WITH CURRENT AND FUTURE RESERVATIONS [DISALLOW_PROF_MERGE_CURR_FUT_RESV] |
Enables merging source and travel agent profiles with current or future reservations. |
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RESTRICTION / FLAGGED REASONS [RESTRICTION_FLAGGED_REASONS] |
Enables specifying a list of values for profile restriction and AR flagged reasons. |
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SALES INFORMATION [SALES_INFORMATION] |
Enables the Sales Information panel in Company, Travel Agent, Source, and Contact profiles. For more information, see Managing Sales Information. |
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PROPERTY COMPETITION CODES [PROPERTY_COMPETITION_CODES] |
Determines if property competition codes are property specific or centrally administered. |
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PROPERTY PRIORITY [PROPERTY_PRIORITY] |
Determines if property priorities are property specific or centrally administered. |
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PROPERTY ROOMS POTENTIAL CODES [PROPERTY_ROOMS_POTENTIALS] |
Determines if property rooms potential codes are property specific or centrally administered. |
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SUBSCRIPTION MANAGEMENT [SUBSCRIPTION_MGMT] |
This parameter activates profile subscription management functionality. When OPERA Cloud is integrated to OPERA Control Customer Loyalty Tracking , profiles can be subscribed to one or more properties within the chain. When a profile is updated by a property, the changes will be automatically updated to all subscribed properties. |
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TAX ID VALIDATION [TAX_ID_VALIDATION] |
Ability to validate the Tax ID number entered on the profile. |
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TAX1 NO FIELD [TAX1_NO_FIELD] |
Select the Tax ID validation function that will be associated with the TAX1_NO field |
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TAX2 NO FIELD [TAX2_NO_FIELD] |
Select the Tax ID validation function that will be associated with the TAX2_NO field |
Table 11-52 OPERA Controls — Profile Settings
| SETTING | DESCRIPTION |
|---|---|
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COMPANY ADDRESS TYPE [COMPANY_ADDRESS_TYPE] |
Specifies the default address type for non-guest profiles. Valid values:
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COMPANY PHONE TYPE [COMPANY_PHONE_TYPE] |
Specifies the default phone type for non-guest profiles. Valid values:
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DEFAULT MEMBERSHIP TYPE [DEFAULT_MEMBERSHIP_TYPE] |
Populates the selected membership type automatically when adding a new membership to a profile and the membership used for linking a profile membership to a reservation. Valid values:
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GUEST ADDRESS TYPE [INDIVIDUAL_ADDRESS_TYPE] |
Specifies the default address type for a guest profile. Valid values:
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GUEST EMAIL TYPE [GUEST_EMAIL_TYPE] |
Specifies the default email type for a guest profile. Valid values:
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GUEST PHONE TYPE [INDIVIDUAL_PHONE_TYPE] |
Specifies the default phone type for a guest profile. Valid values:
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PURGE ADDRESS COUNTRY [PURGE_ADDRESS_COUNTRY] |
Purges guest profiles only from the selected country codes. Valid values:
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PURGE DAYS [INACTIVE_DAYS_FOR_GUEST_PURGE] |
Purges guest profiles after this number of days of no activity. Valid values:
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PURGE DAYS FOR INCOMPLETE PROFILES [PURGE_INCOMPLETE_PROFILE_DAYS] |
Purges guest profiles after this number of days of no activity and without Address1, Address2, and a defined Communication Method (for example, phone, fax, or email). Valid values:
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PURGE LAST STAY DAYS [PURGE_LAST_STAY_DAYS] |
Purges guest profiles after this number of days of no stay activity. Valid values:
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PURGE MINIMUM STAYS [PURGE_MIN_STAYS] |
Purges guest profiles whose number of stays is less than this number. Valid values:
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RESTRICT PROFILE FIELDS CHANGES AFTER FOLIO CREATION [O9_RESTRICT_FOLIO_PROFILE_CHANGES] |
Restricts users from changing profile fields after a folio has been created for a payee and/or guest. Valid values:
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SCHEDULED ACTIVITIES [PROFILE_ACTIVITIES] |
Enables viewing reservation activities / scheduled activities. Valid values:
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STORED ID DOCUMENT IMAGE TYPE [OPERA9_ID_DOCUMENT_STORED_IMAGE_TYPE] |
Type of image to be stored from scanned ID documents:
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