Unapplying Payments

To unapply payments made to an invoice, highlight the invoice to which the payments were applied and select the Unapply action button.

1. In the OPERA Cloud menu, select Accounts Receivables, and select Manage Accounts Receivables.

2. Search for Accounts Receivables.

3. From search results, locate and click the amount in the Balance column to open the account.

4. On the Manage Account Invoices screen, select the Payments Only check box and click Search.

5. Select the payment record.

6. Click the Unapply Payment button.

7. A popup displays the payment details:

   1. Date. The posting date of the payment.

   2. Invoice. The number of the invoice to which the payment was applied, if applicable.

   3. Code. The transaction code for the payment method.

   4. Description. The description of the payment method transaction code.

   5. Original Amount. The full amount of the payment.

   6. Applied Amount. The amount of the payment applied to the current invoice. (The payment might have been split between invoices with only part of it applied to the current invoice.)

   7. Reference. Reference information for this payment. The credit card number appears here if a credit card was used for the payment.

8. On the popup, select the payment and click Unapply Selected Payment(s).

Reversing Payments

To reverse or undo a payment that was posted to the account, select the payment and click the Reverse Payment action button. A reverse payment transaction is posted to the account using the payment transaction code of the original payment selected.