Managing Out of Service Rooms
Out of Service rooms are not removed from inventory. The out-of- service rooms remain in the availability and can be sold if the need arises. It is possible to assign a reservation to a room in out of service room status.
Adding Out of Service Rooms
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From the OPERA Cloud menu, select Inventory, select Room Management, and then select Out of Service.
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Click New.
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Enter the search criteria and click Search.
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Select one or more rooms in the result.
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Click Set Out of Service and complete the following:
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Reason: Select a reason from the list. For more information, see Out of Order and Out of Service Reason Codes.
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From Date: Select the desired dates to change the rooms' status.
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Nights: Add or remove number of nights for which the room needs to out of service.
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Through Date: The room will automatically be returned to inventory during end of day processing for the Through Date
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Return Status: Select the status that the room(s) when returned to service.
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Click Set Out of Service.
Editing Out of Service Rooms
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From the OPERA Cloud menu, select Inventory, select Room Management, and then select Out of Service.
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Enter search criteria and click Search.
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From the search result, select the room then click the vertical ellipsis and select Edit.
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Update the details.
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Click Set Out of Service .
Deleting Out of Service Rooms
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From the OPERA Cloud menu, select Inventory, select Room Management, and then select Out of Service.
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Enter search criteria and click Search.
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From the search result, select the room then click the vertical ellipsis and select Delete.
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Click Delete Out of Service to confirm.