Viewing Changes Log Details

Changes Log

The Changes Log records a history of user activity and details the user who performed the action, the date, the time, the activity type and a description of the change.

For example, it can show you activity such as reservation check ins, check outs, posting of charges, adjustments and payment, and the creation or update of profiles, reservations, blocks and events. Changes to your property configuration are also captured, along with activity from integrated systems based on the service account user as defined in Oracle Identity Manager.

Note:

When the Payment Service Directive OPERA Control is active, the CIT (Customer Initiated Transaction) value received can be viewed in New Reservation, Update Reservation & Record Credit Card Approval activity.

Note:

Historical change log activity is purged, therefore it is recommended to add the Change Log report for the current business activity to the End of Day reports. For more information, see Configuring Interim / Final Procedures and Reports.

Viewing Changes Log Details

1. From the OPERA Cloud menu, select Miscellaneous and then select Changes Log.

2. Enter search criteria and click Search.

   Note:

   Enter any text in the Description field for a wildcard search.

Generating the Changes Log Report

1. From the OPERA Cloud menu, select Miscellaneous and then select Changes Log.

2. Enter search criteria and click Search.

3. Click the vertical ellipsis Actions menu and select Report.

4. Select a Report Destination and then click Process.