Configuring Trace Owner Mapping
Configuring Trace Owner Mapping
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From the Administration menu, select Client Relations, select Activity Management, and select Trace Owner Mapping.
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Click New.
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Select an Owner Code. This is the owner responsible for the trace trigger (a logged-in user).
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Select the Trace Owner Code. This is the owner code on whose name the new trace activity should be created.
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Click Save.
Editing Trace Owner Mapping
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From the Administration menu, select Client Relations, select Activity Management, and select Trace Owner Mapping.
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Enter search criteria and click Search.
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From your search results, select the required trace owner mapping, click the vertical ellipsis, and select Edit.
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Update the configuration.
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Click Inactive to make the trace definition inactive. Inactive trace definitions do not appear in search results unless you click the Actions ellipsis and select Show Inactive.
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Click Save.
Deleting Trace Owner Mapping
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From the Administration menu, select Client Relations, select Activity Management, and select Trace Owner Mapping.
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Enter search criteria and click Search.
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From your search results, select the required trace owner mapping, click the vertical ellipsis, and select Delete.
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Confirm the deletion.
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Click Save.