Preface
Oracle Hospitality OPERA Cloud Services are a cloud-based, mobile-enabled platform for next generation hotel management. OPERA Cloud offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage, and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes. By moving property management technology to the cloud, OPERA Cloud simplifies the IT infrastructure in properties, allowing hotel management and staff to focus on delivering exceptional guest experiences.
Purpose
This guide explains how to use OPERA Cloud Services features and functionality.
Audience
This document is intended for users of the OPERA Cloud Services application.
Customer Support
To contact Oracle Customer Support, access Customer Support Portal at the following URL:
-
Product version and program/module name
-
Functional and technical description of the problem (include business impact)
-
Detailed step-by-step instructions to re-create
-
Exact error message received
-
Screen shots of each step you take
Documentation
Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.
Revision History
Table -1 Revision History
| Date | Description of Change |
|---|---|
|
January 2022 |
Initial Publication |
|
February 2022 |
Updated profile lookup and profile loyalty programs; updated toolbox outbound system configurations. |
|
September 2023 |
OPERA Cloud Restrictions topic — Corrected the descriptions for Maximum Length of Stay and Minimum Length of Stay. Adjusted the sequence to make them look consistent. |