Create a Block and View Room Allocation

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In this video, you will learn how to use  the OPERA Cloud Digital Assistant.  

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The OPERA Cloud Digital Assistant is a chatbot  that helps you accomplish a variety of tasks  

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using natural language conversations. You can interact with the Digital Assistant  

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by using the keyboard or by speaking  through the microphone of the device.  

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The digital assistant is available for the  OPERA Cloud desktop and mobile applications.  

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Updates made using the digital  assistant are tracked in the  

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Changes Log with your user name. At this time, the digital assistant  

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is only available in English and only  for one specific property at a time.  

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Let's get started. In the lower right,  

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click or tap the conversation icon to open  the OPERA Cloud Digital Assistant.  

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To clear the content of the previous chat,  click the conversation icon with an X on the  

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top navigation bar of the Digital Assistant. To interact with the digital assistant I can click  

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the microphone icon and speak through the device  microphone to initiate the conversation.  

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Or I can type to initiate the conversation. To turn on the digital assistant's audio reply,  

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I can click the speaker icon and the chatbot  responses will be read out loud.  

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I can click the speaker icon again  to mute the audio responses.  

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In this example, I will use the  keyboard to type the conversation.  

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I enter "Hi" and then click the arrow. Now, I see a list of options.  

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I click the arrows to scroll  through the available options.  

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Now, I can check the following options: tonight's  Maximum occupancy, the expected arrivals for  

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today, or the expected departures for today. Next, I can check a room status or update the  

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status for a room from clean to dirty. Or I can check in or check out a reservation.  

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Now, let's take a look at the  house status statistics.  

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In this example, I type arrivals. Now, I see the options to view  

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tonight's maximum occupancy, today's  expected arrivals or departures.  

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In this example, I tap  expected arrivals today.  

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Now, I see the expected arrivals for  today including the property name,  

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date, expected number of people and the  number of expected rooms for today's  

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arrival reservations. I enter arrivals again,  

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and then click tomorrow. Now, I see the expected arrivals for tomorrow.  

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Let's check in a reservation. Type check in.  

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Next, I select the confirmation number option.  

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I enter the confirmation number  and then click the arrow.  

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The reservation details display,  and then I click check in.  

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Next, a successful reservation  check in message displays for  

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room 13. Next,  

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I enter "Hi" for a list of available options. I click the arrows to scroll through the options,  

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and then click Check Room Status. And then I enter a room.  

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Now, I can see the room is dirty and I have the  option to update the housekeeping room status  

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or to check another room status. I click update room status  

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and then click clean.  

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Now, I see Room 13 is updated  and is now clean.