OPERA Cloud Tasks — Client Relations

Find the Task permissions by navigating to Role Manager, Role Management, and then selecting Manage Chain Roles or selecting Manage Property Roles.

Granting or revoking tasks in OPERA Tasks for chain or property roles are logged in the changes log.

Table 19-5 Task Permissions

Parent Task Task Subtask

Profiles Management

Scheduled Activities

N/A

Create Profile

  • Guest Profile

  • Company Profile

  • Travel Agent Profile

  • Source Profile

  • Group Profile

  • Contact Profile

Correspondence

  • New/Edit Guest Privacy Options

  • Edit Mailings and Sales Information

Attachments

  • New Attachment

  • Delete Attachment

  • Preview/Download Attachment

Delivery Types

  • New/Edit Delivery Types

  • Delete Delivery Types

Efolio Export

  • Edit Efolio Export Delivery Method

  • Delete Efolio Export Delivery Method

Identification

  • New/Edit Identification

  • Delete Identification

  • View Identification Details

Profile Financials

Manage Payment And Routing Instructions

Manage Incognito Name for Profiles

N/A

Manage Suspended Profiles

N/A

Negotiated Rates

  • New/Edit Negotiated Rates

  • Delete Negotiated Rates

Profile Memberships

  • New/Edit Memberships

  • Delete Memberships

  • Calculate Membership Points

  • New Membership Transaction

Access Membership Name on Card

Access Primary Membership Level

Access Restricted Levels

Membership Exceptions

Web User Accounts

  • New/Edit Web User Accounts

  • Delete Web User Accounts

Account Receivables

N/A

Profile Details

Edit Additional Details

Relationships

  • New/Edit Relationships

  • Delete Relationships

Profile Lookup

N/A

Primary Details

Edit Primary Details

Communications

Manage Communications

Keyword

  • New/Edit Keyword

  • Delete Keyword

Preferences

  • New/Edit Preferences

  • Delete Preferences

Future And Past Stays

N/A

Profile Notes

  • New/Edit Profile Notes

  • Delete Profile Notes

Override Profile Protection

  • Override Profile Protection For Contact Profile

  • Override Profile Protection For Guest Profile

  • Override Profile Protection For Source Profile

  • Override Profile Protection For Travel Agent Profile

  • Override Profile Protection For Company Profile

  • Override Profile Protection For Group Profile

Mark/Unmark Profile as Protected

N/A

Mark/Unmark Profile as Property Exclusive

N/A

Award List

N/A

Tier Management

N/A

Transfer Points

N/A

E-Certificates

  • Issue E-Certificate

  • Consume E-Certificate

  • Extend E-Certificate

Anonymize Profile

N/A

Lookup Screen Customization

N/A

Batch Profile Update

N/A

Enrollments

New/Edit Enrollments

Batch Profile Update

Enrollments

New/Edit Enrollments

Profile Merge

  • Contact Profile

  • Guest Profile

  • Source Profile

  • Travel Agent Profile

  • Company Profile

  • Group Profile

Profile Commission

  • New/Edit Profile Commission

  • Delete Profile Commission

Account Forecast

  • New/Edit Account Forecast
  • Delete Account Forecast

Activities

  • New/Edit Activity

  • Delete Activity

Attachments

  • New Attachment

  • Delete Attachment

  • Download/Preview attachment