Unapplying Payments
To unapply payments made to an invoice, highlight the invoice to which the payments were applied and select the Unapply action button.
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In the OPERA Cloud menu, select Accounts Receivables, and select Manage Accounts Receivables.
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Search for Accounts Receivables.
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From search results, locate and click the amount in the Balance column to open the account.
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On the Manage Account Invoices screen, select the Payments Only check box and click Search.
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Select the payment record.
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Click the Unapply Payment button.
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A popup displays the payment details:
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Date. The posting date of the payment.
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Invoice. The number of the invoice to which the payment was applied, if applicable.
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Code. The transaction code for the payment method.
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Description. The description of the payment method transaction code.
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Original Amount. The full amount of the payment.
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Applied Amount. The amount of the payment applied to the current invoice. (The payment might have been split between invoices with only part of it applied to the current invoice.)
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Reference. Reference information for this payment. The credit card number appears here if a credit card was used for the payment.
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- On the popup, select the payment and click Unapply Selected Payment(s).
Reversing Payments
To reverse or undo a payment that was posted to the account, select the payment and click the Reverse Payment action button. A reverse payment transaction is posted to the account using the payment transaction code of the original payment selected.Parent topic: Managing AR Account Invoices and Payments